This manual consists of 50+ policies and procedures including subjects such as Service Request Completion, Ladder Safety, OSHA, Bid Comparison, Monthly Inspections and Alarm Systems.

Each policy has the following:

  • Policy Name and Number
  • Customer Service Impact Statement
  • Policy in bullet point format (answers what is the policy?)
  • Policy Task breakdown (answers how do I implement the policy?)
  • Notes and Material needed for policy
  • Policy Forms when appropriate (attached for user ease)

Client Quote:

"Implementing the online policy manuals though the Strategic Solution has streamlined our business by allowing our on-site professionals to have immediate access to our company's policies and procedures. We have been able to consolidate all manuals in one location allowing ease of use for all employees. The Strategic Solution team is effective and efficient making the working experience enjoyable." Scott Wilder, Senior Vice President - Residential Management, Lincoln Property Company